In order to ensure the quality of the Products, and because assembly, configuration and consultation are required for certain products that includes bicycle, skis, ski binding, ski boots or avalanche backpack should be collected from Stores/Seller which you have selected while placing the order. You will receive an SMS once your product is ready to collect from store.
In case of accessories your product will be delivered to your shipping address based on the delivery mode you select. You also have the option to collect from store
*Note: In case your order has multiple items which includes a bike, then by default the complete order will be “Collect from Store”
No returns are accepted where assembly, configuration and consultation are required for certain products which includes bicycle, skis, ski binding, ski boots or avalanche backpack which are collected from stores Hence it is advisable for customers to check that you have received a correct product and all relevant documents like warranty card, manuals etc. as per your order. Only after satisfaction of the received product, you should submit the customer feedback form to the Store.
Apart from home delivery, we give an extra option for our customers to collect their product from the nearest selected store while placing the order. For bikes it is a default delivery mode.
Once your order is shipped, you will receive tracking details via email and sms.
You cannot change or edit your order preshipment or post shipment, you need to cancel and place a new order. Once cancelled the refund will be processed and it may take 10-14 working days to reflect in your account depending upon the payment mode or instrument you have used while placing the order.
You can raise a request to cancel the order after logging into your account in your orders tab. You can also write to us at cs@sportnetwork.in or call us 8080754321 to cancel your order
If your order has already been dispatched and you want to cancel the order, you can refuse to accept the delivery of your order. Once it is cancelled, the refund will be processed, and it may take 10-14 working days to reflect in your account depending upon the payment mode or instrument you have used while placing the order. You will receive the cancellation details on your mail once refund process is initiated.
Once the refund process is initiated from our side, it may take 10-14 working days to reflect in your account depending upon the payment mode or instrument you have used while placing the order. In some cases, we may require your banking details for the refund.
The charges and delivery time differ depending upon mode you select.
Shipping Mode | Charge | Delivery Days |
---|---|---|
Products less than 1000 | 100 | 5-7 Days |
Collect From Stores | 10 Days | |
Home Delivery | 5-7 Days |
Please be informed that we do not have our own logistics and rely on third party logistics service provider.
No, you cannot change the shipping mode/shipping address after placing the order.
Please visit the below link to know about the return / exchange policy and the process to initiate the return.
If the product has been delivered to you at your pin code by our logistics service provider, then it is possible for reverse pickup.
Once we receive your request for return/exchange, we will place a request with our logistics service provider for reverse pickup. The reverse pickup ideally in metros takes about 3 business days and for Non-Metros about 5 business days subjective to their service. You will receive a communication mail as well as SMS about the reverse pickup.
Your reverse pickup will automatically get cancelled if our logistics service provider has attempted the pickup 3 times with no success. In such a case, you need to raise a fresh request by call on 8080754321 or through email at cs@sportnetwork.in
Yes, your order needs to be packed properly and neatly in the same box in original condition with all the tags intact along with it so that it reaches in proper condition. Logistics service provider may reject the reverse pickup for open packages.
We have tied up with Razor pay as our payment gateway partner. All major cards and banks are supported via Razor pay. Customers can choose to pay with Credit Cards, Debit Cards, Internet Banking, Cash Cards, Wallets, EMI, UPI to make online payment.
No, we do not have COD option on our website
*EMI Option is available only for Bikes.
*Terms and Conditions applicable as per the service providers.
Yes, you can shop on our website from outside India through the payment mode/currrency supported by Razor pay. Please note that the shipping address should be in India as we do not ship outside India.
*Any currency conversion rates that are charged by your bank will be payable as per their policy.
There are certain reasons of payment failure. Please check any of the below issues before your purchase again.
We ensure that your order is booked once we receive the payment from your bank in our bank. But sometimes due to unforeseen circumstances, the amount gets debited from your bank, but we do not receive the payment in our bank. In such case, you need to contact your bank for the same. For more information you can reach us on 8080754321 or write to us at cs@sportnetwork.in so that we can assist you to solve the issue.
The discount coupon will not be refunded back in case of return.
Please be informed that different brands have different warranty policy. To know the warranty policy in detail you can visit the below brand links
No, it’s not mandatory to register to purchase online. But, we advise you to register as your order details. This also makes the return/ exchange process easier and convenient. Kindly note that we follow data protection privacy policy as per Information Technology Act 2011.
You can login into your account on the website, you can check the profile section to update/edit your details.
There is a forgot password link below your sign in options. Follow the steps to reset your password.
You can write to us with your queries on cs@sportnetwork.in. All your queries will be answered within 48 business hours. We are also available on the call from 10am to 6pm except on Saturday, Sunday and public holidays.
After booking the service, our team will connect with you in 24hrs and intimate you with the other information.
Our partner service centers carry all the tools to service every kind of bicycle including: Road, MTB, Hybrid, and Kids Bicycles etc.
The services are brand agnostic.
Service time is based on the Package you choose, but most services will take as little as 60-90 minutes to 2-3 days depending on the cue of bikes at the service centers. Additional time might be required for the basic availability of spare parts.
This service is not available with us currently.
You can book your service online on our website.
Sure. Kindly write to cs@sportnetwork.in or call us at 80807 54321 (Mon-Fri 10am-6pm).
Yes. You can book service on any day. But, you cannot book the service for the same day. The service center contacts you within 24 hours to book your service slot.
Any additional service or spares may be recommended during the bike checking at the service center the estimated cost for it will be informed to you before the service. And will be chargeable separately at the service center.
Kindly write to us at supportcs@sportnetwork.in or call us at 80807 54321 (Mon-Fri 10am-6pm)
It doesn't necessarily mean that your bike fit position is optimal just because nothing hurts when you ride. Many bike riders are not aware that they are riding incorrectly. This has a metabolic cost and may have long-term health consequences for your body.
The first step to enjoying your riding is purchasing a bicycle that is the right size for your body and riding goals. A bike, even the proper size, might not fit well. The process of fine-tuning your bike to fit your body, riding preferences, and riding intentions is known as bike fitting.
Yes. Every cyclist should consider a bike fit, and most should have at least a basic bike fit. Also, if you are fit once, you are not fit forever. Bikes and bodies change.
The right bike size can be influenced by several variables, such as flexibility or personal anthropometrics (refers to the measurement of the human individual). The sizing chart which can be found on our website is a solid starting point to choose the right frame size. Choosing the right bike size depends upon your riding style, your priority, your height and the type of bike. A proper and correct fit bike will be more comfortable, efficient and fun to ride.
Please note that size chart is an indicative measure based on best case scenarios possible and assumptions. Hence it is important and advisable to understand how to read the chart.
You still have confusion and doubts on deciding the bike size, we advise you to visit our nearest authorized Scott Dealer and get a Bike Fit done. In case of more information you can write to us at cs@sportnetwork.in or call us 8080754321
Check Authorized Dealer At: Find a Dealer
Please click on the size chart link below for Kids bike size with respect to age and height. In case of any doubts, we request you to visit the nearest Authorized Scott Dealer.
Bike Fit is an activity that mates the bike geometry to the cyclist’s body measurements, to ensure an optimum riding position and thus helps you get the most out of your bike from a performance perspective. Each bike brand has a different geometry and a different bike set up. A medium size frame of A Brand does not necessarily mean it is the same Medium size in Brand B. Similarly, a person who is 6ft in height will not have the same body dimensions as another cyclist who is 6ft in height. This is where the Bike Fit service comes in handy. You can check the size chart available against each bike available on our website or in case of confusion you can visit the nearest Authorized Scott/Bergamont dealer to get Bike Fit done.
Check Authorized Dealer At: Find a Dealer
Different people have different biking needs; hence different types of bicycles are designed to meet those needs. Some people like tricks, some like races, and some like speed control, some cycle to work. You will need to take into account your own preferences when choosing the right bicycle for yourself.
There are 3 important points:
Bike Type : | Best For : |
---|---|
Road Bikes (Racing, Aero, Endurance, Cyclocross, Lightweight, Touring Bikes) | Paved/ Tarmac Roads |
Mountain Bikes (including trail, cross-country, and all-mountain bikes) | Rugged trails and gravel roads |
Hybrid Bikes (Features of Both Mountain & Road Bike) | Pavement or moderate gravel/dirt roads |
Specialty Bikes (E Bikes) | Paved/ Tarmac Roads |
Bike Features and Components: Frames, Suspension, Wheel Size, Gears, Brakes, Bike Weight are factors that a first-time buyer must consider. Frames are the most important component of the bike which should help you decide which bike to invest in.
Bike Fit: Once you have narrowed down on your buying choice it’s important to make sure you go for a bike fit to ensure that your riding is not affected by incorrect setup of the bike.
The frame size is embedded in the serial number of your bike (f.e. 52, 54, 56 for a road bike or S, M, L for a MTB). It is as well embedded in a logo on the frame close to the toptube/seattube intersection.
The weight of the complete bikes can be found on the website in the specifications tab in the product section.
For Scott Bikes:
In general, we recommend not to exceed 110kgs/243lbs. Please note: kids bikes are designed with a combined weight limit of 50kgs/110lbs. *(Rider weight=Max Permissible System Weight-Weight of Bike – Weight of Luggage). Kindly find the maximum permissible weight of Scott Bikes in below chart
Categories | Category Name | Bike Series/Models | Max Permissible System Weight (Rider incl Luggage & Bicycle) |
---|---|---|---|
Category 1 | Scott Road Racing, Triathalon Bikes, Time Travel Machines (Scott Bikes Aero, Lightweight, Endurance, Contessa Road) | Addict RC Disc, Addict RC, Plasma, Foil, Foil Disc, Addict, Addict Disc, Speedster, Speedster Disc, Metrix, Contessa Addict, Contessa Speedster | 120Kg/264 lbs |
Category 2 | Scott City, Trekking and Urban Bikes | Silence, Sub Sport, Sub Comfort, Sub Cross | 120Kg/264 lbs |
Scott Kids Bikes | Junior (Scale, Speedster, Voltage, Contessa, Volt) | 50Kg / 110 lbs | |
Scott cyclo-cross bikes | Addict Gravel, Speedster Gravel, Addict CX | 120Kg/264 lbs |
Hardtail bikes are more efficient on paths and roads and a bit lighter, but they are less comfy and less stable as soon as the terrain starts to become rough.
Full suspension bikes are more trail-oriented, the rear suspension gives additional grip, and as a result the bike is comfier on rough terrain. All SCOTT full suspension are equipped with the TwinLoc Suspension system to always optimize your ride.
HMF is a high modules carbon matrix allowing lightweight frame production. HMX (High Modules Extreme) utilizes higher modules fibers allowing us to use even less material than HMF, resulting in an even lighter frame that maintains the same riding characteristics and strength as the HMF frame
Boa is a proprietary closure system of steel Lace, nylon guides and a mechanical reel designed to address the long list of deficiencies found in traditional closures.
Boa Technology guarantees the Boa Closure System reel and laces for the lifetime of the product.
Traction control is the middle travel setting on the Scott Spark and Genius. This travel setting decreases your sag, giving you a better head angle for climbing and allows the shock to ramp up faster, keeping you on top of the pedals while riding your bike in uphill sections.
TwinLoc is SCOTT's proprietary bar mounted lever that controls 3 travel settings and the fork lockout, so you can keep both hands on the bars at all times. Watch the TwinLoc Video for more information. (The SCOTT TwinLoc Suspension System - 3 Bikes in One)
We offer full suspension bikes that feature the following travel settings: Genius LT: Front: 170, Rear: 170mm, 110mm, Climb / Genius 900All of our Genius LT bikes have 3 travel settings 185mm, 110mm and lockout (all Genius have 150mm, 95mm and lockout). The full carbon Sparks (RC, 10, 20 and 30) all have 3 settings 110mm, 80mm and lockout. The aluminum Sparks (35 and up) have full travel 110mm and lockout.
Freeride and Downhill bikes do offer different travel settings but are not adjustable on the fly.
Different countries have different legal norms in Road Safety. We ALWAYS advise to wear helmets while riding a bicycle for safety measures.
We use semi-integrated or Zero Stack headsets, although headsets from all manufacturers are compatible with our frames if the cup is designed for a 44mm internal diameter head tube. If you want to find out exactly which headset you need you can find it engraved on your original headset (either 45x45 or 45x36). New headsets or bearings can be purchased at Authorized Dealer
We recommend a 3 to 4mm gap between the tire and the rear triangle on both sides to have enough clearance in muddy conditions. Please check the actual width of the tire as measurements and indications may vary for different manufacturers.
Every tire brand comes with recommended tire pressure embossed on the sides of tire or in the manual. You need to ensure proper tire pressure before every ride.
We offer bike shorts come with either an integrated padding for the tight fit shorts, or a removable inner short with padding for the loose fit shorts. Any cyclist will tell you "no underwear under your padding - ever"! Our padded shorts are designed in a way that you do not need to wear anything underneath. Wearing underwear underneath your padding would just cause rubbing and chaffing, making you very uncomfortable.
Yes, we highly recommend wearing a proper cycling apparel while racing for an event, practicing, fun ride, longer or shorter distance. While riding you may work up a sweat, to be comfortable it is best advisable to wear Jersey's, Bib shorts, Bike Pants that will wick the moisture away to keep you dry. Make sure to wear a proper cycling shoes for better pedalling, you will find a variety of shoes as per your requirement on website which will suit your need.
Remember!!! ALWAYS wear a Helmet for every ride.
You will find the serial no of the bike frame at the bottom of the downtube.
Clean your helmet with a soft cloth or sponge, warm water and mild soap. For more detailed instructions and warnings read the manual along with the product.
Yes, definitely!! Cycling shoes provides comfortable pedalling with better pedal strokes enabling you to ride more efficiently. You will find a variety of cycling shoes on the website. Explore to find best one as per your needs.
There is a variety of Bike Transport Bag available on our website which is specifically made to pack your bike in a standard way to ensure maximum safety of your bike while transportation.
You need to Assemble your bike only through an Authorized Scott/BERGAMONT Dealer otherwise the warranty will stand void. Please visit the below link to find your nearest Authorized Dealer
Link: Find a Dealer
Please visit the below link to get the complete information about warranty, coverage and the process of claiming warranty.
In order to keep the function and optic of the bike in good condition we recommend periodical bicycle care. Doing so keeps the value of the bike and helps to prevent from corrosion or other damages: clean with soft brush, water and soft towel. Do not use high pressure cleaner, otherwise bearings, color or decals can be damaged. Do not use aggressive cleaning additives. Repair color damages at once. Grease or oil all metal parts especially during winter use. Please use biodegradable bicycle cleaners and degreasers which are offered from Authorized Dealers.
You can contact your nearest Authorized Dealer of Scott/BERGAMONT Bike. You can even call us at 8080754321 or write to us on cs@sportnetwork.in seeking for more information.
After the purchase of the bike, it is very important to service your bike properly for standard functioning. You should always get your bike serviced by an Authorized BERGAMONT Dealer to maintain its Warranty.
For more information on service plan, refer your manual book which comes along with Bike
If you have any difficulties in reading the size chart or you are unsure of bike size, we request you to visit the nearest Authorized Scott Dealer and check for correct frame size. Once the bike is shipped out and you wish to exchange it at the dealer, a new bike will have to be shipped out to you for which you will have to pay a shipping charge of Rs 1500. Do note that the swap of the bike is not possible once you have collected the bike from the dealer.
We request our customers to check the size chart of the apparels like t-shirts, jersey, shoes, gloves etc. before your place the order online. We will provide a replacement with desired size as per your requirement in the case the size does not fit. Please note that we do not provide any refund for size issues. The products should be return to us in the original condition with tags intact along with it.
Running shoes should be comfortably snug around your midfoot and heel, with about a thumbthumb's width of space between your longest toe and the end of the shoe. Generally, your running shoe size is half a size to a size and a half bigger than your dress shoe size. The reason you want this much space is twofold. First of all, when you run your feet will swell. Any shoe that is a little tight will soon become numbing. Secondly, when you run your foot will slide forward a little in your shoe. If your toes hit the end of your shoe repeatedly, the impact will cause you to bruise and eventually lose your toenails. If this happens, your shoes are definitely too small!
Please refer to our below size chart:
A good running shoe will last approximately 600-800 kilometres. If you run 50km per week, that's 3-4 months. Any walking or training around you do in the shoes also impacts their life, if you want your shoes to last longer, only use them for running. Alternating pairs of shoes can also extend their life (within that 600-800 kilometre window). This is because every time you wear your shoes, the midsole compresses. It takes 24-48 hours for the midsole to fully decompress. If it's not allowed to do so, the shoe will not cushion you as well and will wear out more quickly.
If your orthopaedic inserts are specially made for sports, you can easily take out the SCOTT insoles and put your orthopaedic insoles inside. This is recommended only for shoes with neutral support, do not use your own insoles with medial support shoes.
Don't wear cotton socks! When you sweat, cotton gets wet and soggy and stays wet and soggy. This softens the skin and causes blisters. Synthetic socks, made out of materials like Coolmax and Drynamix, will wick the moisture away from your feet to keep them dry and blister free.
Yes, you can buy it from our website.
No, we don’t offer shoe laces.
Your running shoes are a training device which need regularly care and cleaning to ensure a longer lifetime. If your shoes are really dirty, let them dry and brush off the mud and coarse dirt thoroughly without any water. Do not use water, as this will result in the penetration of water and mud into the sensitive mesh material. Once the coarse dirt is off the shoe you can wash the shoes with a cloth using water and gentle soap. If your inner soles are dirty you can take them out and hand wash them with warm water and soap. The outsole is robust and durable and can be washed with a strong brush and water.
You should not wash your running shoes in the washing machine, as the temperature and the laundry detergent will damage the adhesive bonding between the sole and the tooling. Furthermore, the flexibility of the sole construction will decrease due to temperature and water which causes harder EVA midsoles. Reflective prints and design colour print might peel off easier due to the temperature and moisture during the washing process.
A used helmet, even if it has not been damaged, should be always be destroyed. Do not sell or give away old helmets as the protective foam contours to the shape of the original rider’s head and will not provide a new user with full protection. Helmets are designed to absorb only ONE impact. After your helmet has endured any impact, the absorption liner portion of your helmet will have dispersed the energy from the impact, thus rendering the liner compacted and therefore compromised. Even if there is NO VISIBLE damage to the shell, the helmet’s usefulness is expired after one impact.
It is extremely dangerous to modify your helmet by drilling holes, cutting the shell and/or absorption liner. Any such actions will weaken the helmet and may cause serious injury in the event of an accident. Removing any parts such as, vents, liners, cheek pads, mouth guards, rubber trimming, etc. before use will also disrupt the intended design of the helmet and may expose you to severe injury or death in the event of an accident. Do not paint your helmet as the chemicals of the paint may adversely affect the materials used in your helmet, thereby weakening it.
Helmets are designed to absorb only ONE impact. After your helmet has endured any impact, the absorption liner portion of your helmet will have dispersed the energy from the impact, thus rendering the liner compacted and therefore compromised. Even if there is NO VISIBLE damage to the shell, the helmet’s usefulness is expired after one impact.
SCOTT goggles are engineered to engage flawlessly with a variety of helmets.
While it is not possible for any helmet to protect the user against all foreseeable impacts and accidents, the proper use of this helmet will provide a far greater level of protection in the event of an accident than if no helmet was worn. For the helmet to function properly and to help reduce the risk of permanent injury or death, it is imperative that the helmet fits securely and firmly on the head and that all retention straps are properly fastened. When the retention strap is properly fastened it should not be possible, in most instances, for the helmet to be removed from the head by either rolling the helmet towards the rear or front. The helmet must NOT be too low or high on the head because it will interfere with your line of sight. Eyes should be central to the eye aperture.
IT IS IMPERATIVE THAT THE FIT OF THE HELMET BE SNUG FOR IT TO PERFORM PROPERLY.
It is essential that the goggles worn with all off-road helmets are always clean and the lens is replaced regularly. Before purchasing your goggles, ensure the goggles fit your helmet correctly and that they do not interfere with your vision and allow the maximum peripheral vision.
All SCOTT lenses are optically engineered to screen out 100% of harmful UVA /UVB rays.
Lens tints are personal and the best choice for you may vary depending on the usage and the conditions.
IMPORTANT: Only filter class 0 lenses are suitable for use in conditions of darkness or poor visibility. You will find the filter class on the midtop of the lens. The purpose of the motorsport goggles is to protect you from wind, dust, humidity and harmful rays of the sun.
NB : Only use original accessories, as only they will ensure an exact fit and safety.
Scott Category | Transmission | ||
---|---|---|---|
From | To | ||
Category 0 | 80% | 100% | clear or lightly tinted |
Category 1 | 43% | 80% | Weak sunlight |
Category 2 | 18% | 43% | Average sunlight |
Filter Class | Light Transmission | Ref | |
---|---|---|---|
Light Sensetive Lenses | |||
Light Sensetive Grey | S0-S2 | 28-86% | L601, L601w, L908w |
Base Color Lenses | |||
Clear | S0 | 87% | L553, L701, L553w, L701w, L900w, L602 |
Grey* | S1 | 54% | L555, L761, L761w, L903w |
Sky blue* | S1 | 54% | L557, L550w |
Enhancer Rose* | S1 | 47% | L552 |
Chrome Lenses | |||
Electric blue Chrome* | S1 | 52% | L708w, L901w |
Orange Chrome* ** | S1 | 48% | L762w, L904w |
Green Chrome* | S2 | 40% | L760w, L902w |
Silver Chrome* | S2 | 39% | L707w, L906w |
Yellow Chrome* ** | S2 | 35% | L764w, L907w |
Purple Chrome* | S2 | 28% | L763w, L905w |
Gold Chrome* | S2 | 23% | L759w |
* Not suitable for driving at night or in twillight conditions
** Lenses not suitable for road use
LENS REPLACEMENT INSTRUCTION
Depending on the model the lenses have a hydrophilic (anti-fog) coating, which prevents from fogging. It is therefore important to proceed in accordance with the following directions:
The WORKS Film system is made up of the SCOTT Anti-Stick Grid and two individual Roll off canisters.
OTG goggles offer protection from the elements and an optimized fit for people requiring prescription glasses.
Locate the nose guard clip-in holes in the nose area of your goggles.
SCOTT HUSTLE MX, SCOTT RECOIL, SCOTT 89Si, SCOTT 89Xi:
SCOTT PROSPECT:
SCOTT TYRANT:
Exclusive to SCOTT, the Adjustable Nose Guard on the Tyrant Goggle can be set to one of three positions allowing riders to configure the guard exactly to their liking.
After mounting, ensure that the nose guard is securely fastened to the goggle frame. To remove the nose guard, reverse steps 1 and 2. First unclip the lower clips (B) and then the upper clip (A).
The nose guard can be cleaned under running water and with a little soap. We advise strongly against the use of solvents.
To work properly, the protector must cover the protected area correctly. The garment must be the correct size, chosen from the manufacturer’s size chart. Wear, dirt or any kind of damage may compromise their efficiency.
Please refer to below link:
For a protector to work properly, it must cover the protected area correctly. The garment must be the correct size, chosen from the manufacturer’s size chart. All protectors are designed to stay firmly in contact with the body. To obtain maximum adherence to the protected area the protector must be worn under tear proof clothing. Belts, straps or elastic bands (see drawing below) should be fastened tightly to guarantee stability of the garment during use without being uncomfortable for the user. Check the entire closure system, including gripping bands and the correct placement of the vest before use. Wear, dirt or any kind of damage may compromise their efficiency.
Ensure that the caps are well positioned to cover the elbows and forearms and that the straps are well fixed and adjusted. Do not over tighten the straps, this may affect the blood circulation in your arms. This should not cause discomfort in your usual riding position.
The knee guards should not cause discomfort in your usual riding position. Be sure that the knee caps are correctly positioned over your own knee caps. Do not over tighten the gripping straps
blood circulation could be affected.
STORAGE
CLEANING
CHECKING
DISPOSAL
They are designed and manufactured to provide limited protection against the risk of abrasion, shock, tearing and cutting in the event of a fall. The Motorcycle garments do not safeguard against other traumas or extreme movements. They provide this mentioned limited protection only in areas covered by the garments.
For a protector to work properly, it must cover the protected area correctly. The garment must be the correct size, chosen from the manufacturer’s size chart. Protectors are designed to stay firmly in contact with the body. Straps and elastic bands should be fastened tightly to guarantee stability of the garment during use. Check that all closure systems are securely closed. The Motorcycle garments and protector should fit snugly but not too tight. For maximum protection and safety, the garments should not cause any discomfort. One single size cannot fit all body dimensions (height and shape) so it is important to avoid choosing a protector that is too big as interference with other accessories may occur resulting in a dangerous riding condition. The sizing system of back protectors are based on the jacket size as above schedule. The dimension is intended to be measured on the body with a tape measure. Wear, dirt or any kind of damage may compromise their efficiency.
Gloves are designed and manufactured to provide limited protection against the risk of impact in the event of a fall. Most of the gloves provide a limited protection only in areas covered by the glove. Gloves intend to protect the hand from external impacts without reducing the user’s ability to operate the motorcycle controls. The knuckle protection - if present - is meant to cover the area of all four knuckles and is intended to offer a limited impact and abrasion protection of the back of the hand from accidents or sudden collisions with objects.
For a Glove to work properly, it must cover the protected area correctly. The garment must be the correct size, chosen from the manufacturer’s size chart. Gloves are designed to stay firmly in contact with the hand. Straps and elastic bands should be fastened tightly to guarantee stability of the gloves during use. Check that all closure systems are securely closed. The gloves should fit snugly but not too tight. For maximum protection and safety, the gloves should not cause any discomfort. Gloves should be worn over or under the jacket sleeves so that the sleeves and cuff overlap; they must not slip off easily even in the event of an accident. Wear, dirt or any kind of damage may compromise their efficiency.
STORAGE
CLEANING
CHECKING
DISPOSAL
Upon production, SCOTT GORE-TEX® garments and gloves have a water repellent treatment. This treatment prevents the fabric from attracting moisture and dirt, while simultaneously giving optimal moisture vapour transportation to the fabric. Over time, the water repellence will be worn away (especially in vulnerable places like the seat, knees, shoulders, elbows and hands). In order to maintain this water repellence, the garments and gloves should be re-impregnated after each wash (before drying), or when the water repellence is no longer performing. For water repellence treatments, you can use a re-impregnation spray which ensures that only the outer side of the garment and glove will be water repellent. This will again, optimize the moisture transportation of your SCOTT product.
For a motorcycle boot to work properly, it must fit and cover the foot and leg correctly. The motorcycle boot must have the correct size, chosen from the manufacturer’s size chart. All motorcycle boots are designed to stay in contact with the foot and the leg. The boots should be used in combination with “PPE” products making sure to choose compatible pants that guarantee continuous leg protection without any obstruction and pressure that could block the user’s movements. To obtain maximum comfort and protection, the motorcycle boots must be adjusted correctly as follows: To ensure optimal performance a proper fit is essential. First, Place your foot in the boot. If you feel pressure on your ankle, remove your foot from the boot and check
for obstructions, then reconfirm comfort level, finally the straps will need to be adjusted. Loosen the straps before placing your foot in the boot. Place your foot in the boot and begin with the bottom strap. Fasten the strap, if the strap is loose, unfasten the buckle and press the strap in a few notches. Now close the buckle. If it is not tight enough, repeat the process until you have a snug fit. Repeat the process on the three top buckles. Now the boots are ready to be worn. The boot offers protection by way of its design and construction materials. Over-tightening the boot will not offer additional protection.
STORAGE
When you are not using the Motorcycling boots do not expose them to any heat source and keep them in a dry place.
CARE & CLEANING
When cleaning the boots remove the foot beds. These soft parts can be machine washed using mild detergent on the gentle setting or hand washed. Dry the soft parts in a well-ventilated area. Do not tumble, dry soft parts in a machine; domestic and commercial dryers operate at high temperatures which could result in damage to the foot beds. Although many of the other polymers used in construction of the boots’ exterior are resistant to a wide range of solvents, it is still suggested that nothing stronger than a mild detergent and water be used when cleaning the boot. Use of a semi-stiff bristle nylon brush and a thorough rinse will clean the exterior adequately. Do not use a power washer for cleaning the boots.
CHECKING
It is recommended to regularly control your gear and to replace it at least every three (3) years. After a strong stroke on the protection it is recommended to replace it. The protection they offer could be reduced due to mechanical wear or improper use.
DISPOSAL
Dispose of the products in the domestic waste.
Yes, Syncros bottles are BPA free
We have bottles with Antibacterial Polypropylene body which limit the germs growing in it, resulting in a safe water drinking when thirsty.
Syncros uses high grade Alloy AL7075, AL2014, AL7050, AL6061 etc. to produce its products for better quality which offers high strength and low weight. Each product will have the type of ally mentioned in the specification tab.
Syncros has variety of products available in saddle bags category. Some Bags have waterproof feature, some water repellent and some dustproof. To know in detail about such features, kindly explore the saddle bags category
Integrated Storage concept considers ride essentials as, well, essential. Meaning you should have them on every ride, long or short, whether you need them or not. It offers a safe, sleek and integrated way to carry all of your ride essentials whether you're on the trail or the road.
Integrated Cockpit concept blurs the line between components and frame, creating a seamless unit that functions as a complete system rather than a collection of parts. The result is lighter, stronger & more aerodynamic - redefining the classic bike aesthetic.
Rust on bolts can be caused due to many reasons like moisture, improper storage of bike or an act of God. Hence, it is not covered under warranty.
You can contact your nearest Authorized Dealer of Scott, BERGAMONT, Syncros. You can even call us at 8080754321 or write to us on cs@sportnetwork.in seeking for more information. Click link to find the nearest authorized dealer of Scott, BERGAMONT, Syncros.
Choosing a saddle plays a very important part as sitting position determines the comfort with which your ride bike. Wider saddles are better for upright position and narrow saddles for leaning position. Saddles are designed and equipped to absorb maximum shocks which otherwise is inflicted to spine.
Personal choice to choose the saddle is of course the first point to consider while purchasing.
We advise you to visit the nearest Scott, BERGAMONT Dealer as they will be able to assist you better.
A pump with a small diameter to achieve high pressure in thin tires and wider pump for wider tires to inflate at less pressure. You will find a range of mini pump, floor pump, shock pump form brand on our website.
The CO2 Nozzle Cartridge can inflate to pressure a tire in no time flat. Select the required valve between Presta and Schrader, screw-in the Cartridge and that's it! You can go back faster on track and spend more time riding.
The saddle bags are the most popularly used accessory with bike. It attaches securely to the seat post and seat rails with the standard fittings and compatible with all the bikes we offer on the website. The fixing strap system offers a universal fit to any saddle and seat post configuration to make sure you don’t leave home without your saddlebag. You can store your essential tools and spares in the saddle bags which can be a life saver when need arises.
The maintenance is pretty limited and simple. By yourself you can wash it, apply oil on the chain, wipe it down and check brake pad wear. A visit every 3 months to your local dealer is recommended to avoid any mechanical issues.
Yes, the battery has a retaining system. You need a key to release the battery from the frame.
Yes, SCOTT only sells E-Bikes with pedal assist. This means that if you don’t pedal, nothing happens. This assistance goes generally from +50% of additional power to +300% depending on the mode.
Yes. Just as with a non-E-Bike, if the drive unit is off you are still able to pedal. In case of electrical Shimano DI2 gear shifting, even if you run out of battery in the middle of your ride, you will still have 100 "emergency" gear shifts.
For longer storage we recommend you to stock the battery at ambient temperature, ideally between 18-20° Celsius. Avoid leaving your battery on your bike during cold nights or directly exposing it to the sun.
All SCOTT E-Bike keys come with a serial number. As soon as you have your bike, register your key on Mobile Security, Keyservice Axasecurity. This allows you to order a replacement key whenever you want.
If you don't have this number anymore, please contact your dealer.
As an E-Bike is water resistant you can wash it as you would wash a normal bike.
For improving the bearing life-cycle, do not use a high-pressure car washer. Once it's clean, wipe off the bike and lubricate the chain with of bit of oil in order to improve the lifetime of your drive train. We recommend to wipe the electrical contact plates of the battery afterwards as well.
Both the engine and the battery is water resistant, so there is no problem for riding in wet conditions.
Getting on a plane with an E-Bike requires special authorizations, please contact your airline company before booking your ticket.
Everything related to the drive unit needs to be carried out by the manufacturer for safety and security reasons.
Batteries are removable on all SCOTT bikes without tools; all you need is the key for opening the retaining system.
Theoretically there is no maximum speed on an E-Bike; the motor will cut out the assistance above:
45km/h: assistance's speed limit for "Speed Pedelec"(L1e-B)
25km/h: assistance's speed limit for "Powered Cycles" (L1e-A)
Nowadays most of the batteries (500wh) need around 4.5-5 hours to be charged completely and less than 3 hours for 80%
Theoretically there is no maximum speed on an E-Bike; the motor will cut out the assistance above:
45km/h: assistance's speed limit for "Speed Pedelec" (L1e-B)
25km/h: assistance's speed limit for "Powered Cycles" (L1e-A)
The higher the amount of Whatt hours (Wh) of the battery is, the greater range you can cover in theory. In reality lots of factors have to be taken into consideration:
Riding 80km* with a 500Wh battery is a good point of reference on an e-mountain bike and 100km for an e-urban bike
*on eco mode with 80kg rider.
Yes, all drive units mounted on BERGAMONT E-Bikes have a walk mode (Up to 6km/h).
Yes. Just as with a non-E-Bike, if the drive unit is off you are still able to pedal. In case of electrical Shimano DI2 gear shifting, even if you run out of battery in the middle of your ride, you will still have 100 "emergency" gear shifts.
Yes, BERGAMONT only sells E-Bikes with pedal assist. This means that if you dont pedal, nothing happens. This assistance goes generally from +50% of additional power to +300% depending on the mode.
The maintenance is pretty limited and simple. By yourself you can wash it, apply oil on the chain, wipe it down and check brake pad wear. We recommend to visit your local dealer for scheduled maintenance work as specified in the product manual to avoid any mechanical issues.
Everything related to the drive unit needs to be carried out by the manufacturer for safety and security reasons.
As an E-Bike is water resistant you can wash it as you would wash a normal bike.
For improving the bearing life-cycle, do not use a high-pressure washer. Once it's clean, wipe off the bike and lubricate the chain with of bit of oil in order to improve the lifetime of your drive train. We recommend to wipe the electrical contact plates of the battery afterwards as well.
Both the engine and the battery is water resistant, so there is no problem for riding in wet conditions.
Getting on a plane with an E-Bike requires special authorization, please contact your airline before booking your ticket.
Both refer to the capacity of the battery. The higher these numbers are, the more autonomy the battery has but the, larger, heavier and more expensive the battery is. Standard capacity is 500Wh.
Nowadays most of the batteries (500wh) need around 4.5-5 hours to be charged completely and less than 3 hours for 80%
The battery has a retaining system to secure it against theft. You need a key to remove the battery from the frame but no further tools are required.
All BERGAMONT E-Bike keys come with a serial number. As soon as you have your bike, register your key on Mobile Security. This allows you to order a replacement key whenever you want.
If you don't have this number anymore, please contact your dealer.
For longer storage we recommend you to stock the battery at ambient temperature, ideally between 18-20° Celsius. Avoid leaving your battery on your bike during cold nights or directly exposing it to the sun.
With Lithium Ion batteries interim charging doesn't matter. As all BERGAMONT bikes are equipped with Lithium batteries, feel free to charge your battery as you wish. For the first charging cycle please read the user manual and follow the indications.
Always use the original battery and the original charger of your E-Bike to avoid any issues or defects.
If you need any assistance or have any questions, feel free to contact us at cs@sportnetwork.in
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