This warranty covers defects in materials and workmanship at the time of transfer of risks in frames, swingarms and forks (provided it is a fork of SCOTT) on SCOTT branded bikes sold completely assembled by SCOTT or an authorized SCOTT dealer (“Product”).
This voluntary manufacturer’s warranty is limited to five years for frames and swingarms, respectively two years for forks, from the date of purchase of the Product and is limited to the first purchaser of the Product and subject to the prior registration of your SCOTT-bike on Bike Registration within 10 days as on the date of purchase. Transfer of the Product from the first purchaser to another person terminates this limited warranty.
A claim that has been accepted under the Voluntary Manufacturer’s Warranty does not then prolong the Voluntary Manufacturer’s Warranty.
The limited warranty of five years for the frames and swingarms shall only be granted in case once a year a maintenance service has been effected according to maintenance requirements as set forth in the manual. The effected annual maintenance service shall be confirmed by stamp and signature of an authorised SCOTT dealer. In case such an annual maintenance service has not been effected the warranty of five years for the frame shall be reduced to three years. Costs for maintenance and service have to be borne by the owner of the Product.
On Gambler, Voltage Fr and Volt-X the warranty period is limited to two years.
Repaired or replaced Products are covered for the remainder of the original warranty period and subject to the conditions outlined in the original warranty, to the extent permitted by law.
Hereby SCOTT grants a worldwide voluntarily manufacturer’s warranty. To the extent permitted by law and unless a shorter duration is stipulated by law, any warranties implied by law are limited in duration to maximum five, respectively two years, from the date of purchase of the Product and are limited to the first purchaser of the Product.
SCOTT will replace the defective product with a product of a quality or nature and similar level, will repair or refund the purchase price (after presentation of the proof of purchase of the product), in its sole discretion. Non-defective components are replaced at your expense. In such a case, we will contact you before replacing the non-defective part for your agreement.
This limited warranty does not cover defects which did not exist before the transfer of risks. This limited warranty does not cover Products used in rental operations. This limited warranty does not cover purchases of not completely assembled bikes. This limited warranty does not cover any defect caused by “wear and tear” (a complete list of all parts of “wear and tear” can be found in the manual, accident, neglect, improper handling, colour fade due to exposure to sunlight, abuse, misuse, an act of God, improper assembly, non-compliance with recommended maintenance and care procedures, improper or incorrectly performed maintenance or repairs performed by someone other than an authorized SCOTT dealer, use of parts or devices not consistent with the Product, and alteration of the Product. All Products come with a manual; please carefully follow the instructions located there or affixed elsewhere to the Product. To the extent permitted by law, consequential and incidental damages are not recoverable under this limited warranty.
To make a claim under this limited warranty, you must notify SCOTT of the claimed defect within the warranty period and timely return the Product to SCOTT at your expense for inspection. Please contact your authorized SCOTT dealer, call SCOTT’s customer service 8080754321 or via Customer Connect. All returned Products must be accompanied by proof of purchase (receipt) from an authorized SCOTT dealer or this limited warranty will not apply. In case of replacement or refund, returned Product becomes the property of SCOTT.
A protocol for the handing over of the Product (which you will find at the end of the manual) will remain in copy at the SCOTT dealer after acceptance and signature of the consumer. It is obligatory to show this protocol of handing over together with the defective part in case of a warranty claim given that it provides evidence of purchase or this limited warranty will not apply.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
We strongly recommend that you use only authorized SCOTT dealers for yearly maintenance services and for repairs, as improper or incorrectly performed maintenance or repairs voids this limited warranty. Costs for maintenance service have to be borne by the consumer.
Your BERGAMONT bike was manufactured with great care. Normally it is delivered to you by your BERGAMONT dealer fully assembled.
As direct purchaser you have full warranty rights within the first two years after purchase. Please contact your BERGAMONT dealer in the event of defects.
To ensure a smooth handling of your claim, it is necessary to present your receipt and the proofs of the service plan. Therefore, be sure to keep these documents in a safe place.
To ensure a long service life and good durability of your BERGAMONT bike, use it only for its intended purpose. Please observe the permissible load specifications as specified in the manual. Be sure to follow the mounting instructions of the manufacturers (above all, the torque values of the bolts) as well as the prescribed maintenance schedule.
Observe the checks and routines listed in this owner's manual or in any other manuals enclosed with this delivery (see the chapter "BERGAMONT service and maintenance schedule") as well as any instructions concerning the replacement of safety-relevant components such as handlebars or brakes etc.
DANGER!
Keep in mind that retrofitted accessories can impair the functioning of your BERGAMONT bike. If you are in doubt or if you have any questions, contact your BERGAMONT dealer.
Some components of your BERGAMONT bike are subject to wear due to their function. The rate of wear will depend on care and maintenance and the way you use your BERGAMONT bike (mileage, riding in the rain, dirt, salt etc.). BERGAMONT bikes that are often left standing in the open may also be subject to increased wear through weathering.
The components below require regular care and maintenance. Nevertheless, sooner or later they will reach the end of their service life, depending on conditions and intensity of use. The following parts which have reached their limit of wear must be replaced:
This warranty covers defects in materials and workmanship at the time of transfer of risk in frames, rear frames and forks (provided it is a BERGAMONT fork) on BERGAMONT branded bikes ("Product") sold completely assembled by an authorized BERGAMONT dealer.
This voluntary manufacturer's warranty is limited to five years for frames and rear frames, respectively two years for forks, from the date of purchase of the Product and is limited to the first purchaser of the Product. Transfer of the Product from the first purchaser to another person renders the mentioned warranty invalid.
The limited warranty of five years for the frames and rear frames shall only be granted if a maintenance service has been performed once a year according to maintenance requirements as set forth in the manual. The annual maintenance service performed shall be confirmed by stamp and signature. In case such an annual maintenance service has not been performed, the warranty of five years for the frame and the rear frame shall be reduced to three years. The costs for maintenance and service have to be borne by the owner of the Product.
The warranty period is limited to 2 years for all models included in the categories 5.1 and 5.2 (e.g. Strait line, Big Air, Kiez).
Repaired or replaced Products are covered for the remaining warranty period and subject to the conditions outlined in the original warranty, to the extent permitted by law.
With this warranty BERGAMONT grants a worldwide valid, voluntary manufacturer's warranty. To the extent permitted by law and unless a shorter duration is stipulated by law, any warranties implied by law are limited in duration to maximum five, respectively two years, from the date of purchase of the Product and are limited to the first purchaser of the Product.
BERGAMONT will replace or repair any defective Product, or will refund your purchase price (upon presentation of the receipt of purchase of the Product) at BERGAMONT's own discretion. Non-defective parts are only replaced at your own expenses. In such a case, we will contact you prior to replacement of the non-defective components to obtain your consent.
This warranty does not cover defects occurred following the transfer of risk. This warranty does not cover Products used commercially, e.g. in a business offering services for hire. This warranty excludes bicycles which were not completely assembled at the moment of purchase. This warranty excludes wearing parts, as long they are affected by normal wear and tear (a complete list of all wearing parts can be found in the manual).
The warranty also excludes damage resulting from accident, neglect, improper operation or misuse, use for a purpose for which it is not intended, act of God, improper assembly, non-compliance with the recommended maintenance instructions, improper or incorrectly performed maintenance or repairs performed by other dealers than the authorized BERGAMONT dealers, use of parts or devices incompatible with the Product, and alteration of the Product. The warranty does not cover damage resulting from infiltration with sweat, impacts, colour changes due to exposure of sunlight or similar external influences. All Products come with a manual; please observe the instructions included in the manual or attached elsewhere to the Product. To the extent permitted by law, consequential and incidental damages are not recoverable under this warranty.
To make a claim under this warranty, you must, as a first step, notify a BERGAMONT dealer of the claimed defect within the warranty period and timely return the Product to a BERGAMONT dealer at your expense for inspection. All returned Products must be accompanied by the proof of purchase (receipt) from an authorized BERGAMONT dealer. Without this document no claim can be made. In case of replacement or refund, the returned Product passes over to the property of BERGAMONT. Proof of purchase must necessarily be presented together with the defective part in case of a warranty claim.
This warranty is a voluntary manufacturer's warranty of BERGAMONT, additional claims from state rights shall remain unaffected.
We strongly recommend that you contact and order only authorized BERGAMONT dealers for yearly maintenance services and for repairs, as improper or incorrectly performed maintenance works or repairs void this limited warranty. Costs for maintenance service have to be borne by the consumer.
This limited two-year warranty covers defects in materials and workmanship on SYNCROS branded products sold by SCOTT or an authorized SCOTT/ SYNCROS dealer (“Product”).
This limited warranty lasts for two years from the date of purchase of the Product and is limited to the first purchaser of the Product. Transfer of the Product from the first purchaser to another person terminates this limited warranty. Any warranties implied by law are limited in duration to two years from the date of purchase of the Product and are limited to the first purchaser of the Product. Repaired or replaced Products are covered for the remainder of the original warranty period and subject to the conditions outlined in the original warranty.
SCOTT will replace or repair any defective Product, or will refund your purchase price (as evidenced by your tendered receipt of purchase of the Product), at SCOTT’s option. You must pay charges in connection with replacement of any non-defective parts. In such a case, you will be alerted to the advisability of replacing non-defective parts, so you can pre-authorize the costs.
This limited warranty does not cover products used in rental operations. This limited warranty does not cover any defect caused by “wear and tear”, improper handling, abuse, misuse, an act of God, non-compliance with recommended maintenance and care procedures, improper or incorrectly performed maintenance or repairs performed by someone other than an authorized SCOTT/ SYNCROS dealer, and alteration of the Product. All Products come with a hangtag; please carefully follow the care instructions located there or affixed elsewhere to the Product. Consequential and incidental damages are not recoverable under this limited warranty. To the extent permitted by law, this limited warranty is exclusive and in lieu of all other warranties; any and all other warranty is excluded.
To make a claim under this limited warranty, you must notify SCOTT or authorized SCOTT dealer of the claimed defect within the warranty period and timely return the Product to SCOTT or authorized SCOTT dealer at your expense for inspection. Please contact your authorized SCOTT/ SYNCROS dealer, call SCOTT’s customer service at 8080754321 or via File Your Warranty to make inquiries about this limited warranty and return procedures. All returned Product must be accompanied by proof of purchase (receipt) from an authorized SCOTT/ SYNCROS dealer or this limited warranty will not apply. In case of replacement or refund, returned Product becomes the property of SCOTT.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Recommendation: SCOTT strongly recommends you to use only authorized SCOTT/ SYNCROS dealers for maintenance services and repairs. While necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only authorized SCOTT/ SYNCROS dealers, as improper or incorrectly performed maintenance or repairs voids the two-year limited warranty set forth above. Costs for maintenance service have to be borne by the consumer.
The warranty conditions expire if a product is resold by the original customer.
We keep your SYNCROS dealer informed on the progress of your warranty claim. Please contact your SYNCROS dealer for further information.
At Sportnetwork, we offer a flexible returns policy and are happy to accept items back for a refund or exchange if items purchased are damaged/faulty upon receipt.
Goods cannot be returned or exchanged if the customer has simply changed their mind.
Refunds and exchanges are permitted where the goods purchased do not perform as advertised.
Unfortunately, sale or discontinued items cannot be exchanged or refunded.
Exchanges can only be processed to your original order.
Exchanges will only be made with equivalent product basis availability.
All goods must be exchanged within 7 days of receipt.
Price difference in exchanged goods will be issued by a store credit to the value of difference.
Goods must be in original, saleable condition and undamaged packaging.
Goods must not be fitted or used.
Original proof of purchase must be provided.
If we have sent you an item which is different to what is listed on your invoice, we will be happy to make an exchange and supply the replacement item. The replacement will be delivered Freight Free.
Goods must be returned within 7 days of receipt
Goods must be in original, saleable condition and undamaged packaging.
Goods must not be fitted or used.
Clothing and apparel items must have tags still attached and not be used.
Original proof of purchase must be provided.
This will be settled either via replacement with the correct product or via store credits.
Warranty claim can be filed through this link File Your Warranty
You can reach out to us on our Helpline 8080754321 (10am-6pm Mon-Fri) or on email cs@sportnetwork.in
If your query relates to a warranty assessment please contact your nearest Avanti store . All potential claims must go through a store for assessment. Proof of ownership will be required.
This warranty supersedes any previous defects warranty.
AVANTI warrants to you, the original purchaser (Purchaser) of an AVANTI brand bicycle, that this bicycle and certain identified parts of it (as set out in paragraphs 3.1 and 3.2 of this document, and collectively referred to as the Bicycle), when used for normal riding purposes, are free from material defects in workmanship and materials for the relevant periods nominated below (Warranty).
This Warranty is governed by the laws of the state and/or country where the Bicycle was purchased, and applies from the date of an original retail purchase from a dealer authorised by AVANTI. A full list of dealers can be found at Sportnetwork.in . The benefits to the Purchaser given under this Warranty are separate from and in addition to (and therefore do not affect or limit) any rights or remedies of the Purchaser in respect to the Bicycle under the Indian Consumer Act. AVANTI does not authorise or allow anyone, including AADs(Avanti Authorised Dealer), to extend or vary this Warranty or any other warranties given by AVANTI. If any provision of this Warranty is held invalid, unenforceable or illegal for any reason, the rest of this Warranty will remain in full force apart from such provision, which will be deemed to have been deleted.
2.1. The Bicycle is only designed and intended for the purpose of normal riding, and is specifically not designed or intended for any other uses, including jumping, stunt riding, participation in “motocross” bicycle riding, mountain bicycle racing or other uses not recommended in the owner’s manual.
2.2. Sunshine can produce ultra violet rays, which has the effect of causing paintwork to fade quickly, and it is usual for this fading to be more noticeable, and to occur at a faster rate, in neon or fluorescent paints (despite the presence of ultra violet inhibitors in the paint).
2.3. To the extent permitted by ICA and other any other relevant law, other than in accordance with this Warranty, and as part of the terms of the sale of the Bicycle:
a) AVANTI will not be liable for, and the Purchaser will hold AVANTI harmless in connection with, any form of defect, malfunction, failure, loss, damage, cost, injury or harm of any kind (whether direct, indirect, special or consequential) howsoever arising from the use or supply of the Bicycle to the Purchaser; and
(b) the Purchaser, AVANTI and any relevant AAD each agree to exclude any warranties implied by law.
2.4. Despite anything else in this Warranty or the owner’s manual, nothing in this Warranty or the owner’s manual will exclude, limit or modify any warranty or liability of AVANTI implied or imposed by any applicable law, if to do so would be unlawful or make any part of this Warranty void or voidable.
3.1. This Warranty only covers bicycles that have a wheelbase exceeding 640mm or have a wheel size of 16” (40cm) and larger.
3.2. This Warranty covers:
(a) standard steel, alloy and carbon frames and framesets, for as long as the Purchaser owns the Bicycle (but note that the fork is not a part of the frame or frameset);
(b) suspension frames and framesets (including but not limited to, all suspension attachment points, bushings, pivots, fasteners, stays and shock units) for two years;
(c) all other standard components and accessories forming part of the Bicycle, including standard forks, wheels, suspension forks, rear shock absorbers, drive train, brakes, seat post, handlebar and stem, paint, decals and finish for one year.
3.3. The frame warranty is limited to five years for the original purchaser. Claims must be made through an Authorised Dealer. Warranty on your frame or frameset does not guarantee that the Bicycle will last forever. The length of the life of the Bicycle will vary depending on the type of the Bicycle, riding conditions and care the Bicycle receives.
4.1. This Warranty does not apply:
(a) where the Bicycle or any part of it: fails due to an accident, any neglect, abuse, normal wear and tear, misuse, lack of rider skill, improper operation, improper assembly, improper or lack of repair, improper or lack of maintenance, alteration,modification, or any other abnormal, excessive or improper use; has been subjected to a use for which it was not designed or intended or promoted by AVANTI, including but not limited to jumping, stunt riding, participation in “motocross” bicycle riding, mountain bicycle racing, trick riding, ramp riding, downhill racing, jumping, aggressive riding, riding on severe terrain, riding in severe climates, riding with heavy loads, any other uses not recommended in the owner’s manual or any similar activities; has had a motor attached or has been used for hire, rental or any other commercial purpose; has been modified or is otherwise than as supplied by AVANTI; or does not consist solely of original parts or equipment;
(b) where any defect, damage, malfunction or other failure of the Bicycle or any part of it resulted directly or indirectly from: a person other than an AAD adjusting or failing to adjust any part requiring normal maintenance and service (examples include adjustment of brakes and derailleur mechanisms, tyre inflation, lubrication, and tightening of screws, nuts and bolts); any failure to follow the owner’s manual; or normal wear and tear, including the results of fatigue (fatigue damage is considered normal wear and tear, being a symptom of the frame or frameset being worn out through normal use, and the Purchaser should regularly inspect the frame or frameset, and ensure that the frame or frameset is periodically checked by an AAD for indicators of fatigue, stress or any other potential failure); or
(c) where coverage for suspension components is warranted, in respect to such components for the original manufacturer’s warranty period, as noted in that original manufacturer’s documentation where supplied.
4.2. This Warranty only applies to the Purchaser and only if the Bicycle was purchased from an AAD. It may not be assigned or transferred by the Purchaser to any other person.
4.3. Except as expressly provided in this Warranty and otherwise required by law, AVANTI gives no warranties in relation to the Bicycle or any of its parts, either express or implied, including but not limited to any implied warranties relating to quality, fitness for any particular purpose or ability to achieve a particular result.
4.4. To the extent permitted by law:
(a) AVANTI’s sole liability for breaching any term of this Warranty is limited, at AVANTI’s sole election, to AVANTI: repairing or replacing the defective item; supplying the equivalent of the defective item; or reimbursing the cost of any of the above; and
(b) AVANTI’s total liability in relation to the Bicycle and all its parts shall be no greater than the amount of the original retail price paid by the Purchaser for the Bicycle and all its parts.
5.1. In order to make a claim under this Warranty, the Purchaser must deliver to the AAD from which the Bicycle was purchased:
(a) the Bicycle or relevant part thereof;
(b) written reasons why the Purchaser considers that the Purchaser has a claim under this Warranty;
(c) all things necessary to support the Purchaser’s claim, including: details of the Bicycle or relevant part thereof (by brand, model and serial number); original proof of purchase which identifies the Bicycle or relevant part thereof by serial number; details of the AAD from which the Bicycle was purchased (including name and address); evidence that regular servicing and maintenance has been undertaken on the Bicycle by an AAD, to show that the Bicycle or relevant part thereof has been correctly maintained; and evidence that regular servicing and maintenance has been undertaken on the Bicycle by an AAD, to show that the Bicycle or relevant part thereof has been correctly maintained; and
(d) If this Warranty applies to the Bicycle or relevant part thereof, AVANTI will repair the Bicycle or relevant part thereof.
5.2. To the extent possible under law, all reasonable costs and expenses in connection with the processing of the Purchaser’s warranty claim, including all costs associated with transportation and delivery, shall be borne by the Purchaser.
5.3. Warranty claim can be filed through this link. You can reach out to us on our Helpline 8080754321 (10am-6pm Mon-Fri) or on email cs@sportnetwork.in
